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Do you have any wigs I can pick up?Due to limited space in the salon all wigs are made by order only.
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How long does it take for a wig to be made?All wigs from both our wig collection and pre-made units will be take 2 weeks max to be made prior to shipping. There are no rush orders, so be aware all wigs are made in the order they are received.
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Are wigs handmade or machine made?All of our pre-made wigs are made in a factory. Every wig from our wig collection or that is custom made is made on a sewing machine.
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Do wigs come customized?All wigs come styled straight or in their natural state. Customizing will only be given if being requested for custom wig orders, installed by a stylist, or if "For Appointment" is selected at checkout.
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When purchasing a wig for an appointment does the unit get sent to me or does the stylist hold it?If a unit is being installed by Nina-Simone, the unit will be purchased, customized by her, and will hold on to the wig until you come in for your appointment.
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What are the different type of closure types?Closure: a lace piece that only covers where you part your hair{comes in 4x4. 5x5. 6x6}. Low Maintence. Frontal: a lace piece that covers the entire hairline from ear to ear{comes in sizes 13x4, 13x6}. High Maintenance. 360 Frontal: a lace piece that comes in the same sizes as a normal frontal, but instead of just covering from ear to ear, a 360 covers the whole perimeter of the head. This allows you to do high ponytails/buns. Very High Maintenance. Full Lace Wig: The whole wig is made of lace material, there are no tracks!!! Every strand of hair on the wig is ventilated (knotted on to the lace). Allows you to part anywhere on the wig as if it was your real hair. Very High Maintenance
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What type of lace should I invest in?I recommend that my clients purchase from me. However, everyone has their preferred vendor, so when bring a lace piece from another company be sure that the lace is either a medium/light brown, tranparent lace, or HD/film/swiss lace. Brown / Dark Skin Tones : Medium/Light Brown Lace Light / Fair Skin Tones: Transparent Lace (can be used on darker skin tones but will need to be tinted) HD/Film/Swiss Lace: can be used on all skin tones, but is a thinner lace quality and is very
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What is the cancellation policy?You are given only one opportunity to rescedule your appointment with your deposit credited (only one reschedule every 30 days). Cancellations within 24 hours will have to rebook and pay another deposit, whether it's the same or a different appointment. If you are a No-Show you will be charged for you absence. No exceptions.
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